Privacy Policy
1. Who we are
This Privacy Policy describes how nobleharvestkitchen (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit nobleharvestkitchen.com and related services operated by Noble Harvest Kitchen. We are committed to transparency and to complying with applicable data-protection laws, including the EU General Data Protection Regulation (GDPR) where it applies.
2. Data we may collect
Depending on how you use the site, we may process the following categories of data:
- Contact data — name, email address, phone number, and message content when you use a contact form, reservation request, or email us directly.
- Technical & usage data — IP address, browser type and version, device type, operating system, referring URL, pages viewed, and timestamps. This is typically collected via server logs or analytics tools.
- Preference data — language selection, cookie choices, and similar settings stored on your device where you consent.
- Marketing data — only if you explicitly opt in to newsletters or promotional communications.
3. Purposes and legal bases
We process personal data for the following purposes, based on the legal grounds indicated:
- Providing the website and services (contract / legitimate interest) — to display content, process enquiries, and maintain security.
- Communication (contract / legitimate interest) — to respond to your messages and manage reservations or events.
- Analytics & improvement (consent or legitimate interest, depending on jurisdiction) — to understand how visitors use the site and improve performance and content.
- Legal compliance (legal obligation) — to meet tax, accounting, or regulatory requirements where applicable.
4. Cookies and similar technologies
We use cookies and similar technologies as described in our Cookie Policy. You can manage non-essential cookies through your browser settings or any consent banner we provide.
5. Recipients and processors
We do not sell your personal data. We may share data with:
- Hosting and infrastructure providers that store website files and logs.
- Email and communication tools used to deliver messages you send to us.
- Analytics providers, if enabled, under appropriate agreements and safeguards.
- Authorities when required by law or to protect our legal rights.
Any processor we appoint is bound by written instructions and appropriate technical and organisational measures.
6. International transfers
If data is processed outside your country of residence (for example on servers in the EU, UK, or US), we ensure suitable safeguards such as Standard Contractual Clauses or adequacy decisions, where required by law.
7. Retention
We retain personal data only as long as necessary for the purposes described, unless a longer period is required by law. Contact enquiries are typically kept for a limited period after resolution unless ongoing correspondence requires otherwise. Server logs may be rotated on a fixed schedule.
8. Your rights
Subject to applicable law, you may have the right to: access your data; rectify inaccuracies; erase data (“right to be forgotten”); restrict processing; object to certain processing; data portability; and withdraw consent at any time where processing is consent-based. You may also lodge a complaint with a supervisory authority.
To exercise your rights, contact us at [email protected]. We may need to verify your identity before responding.
9. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet is 100% secure; we encourage you to use secure channels when sending sensitive information.
10. Children
Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will take steps to delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy, except where your consent is required for new processing activities.
12. Contact
For any privacy-related questions: [email protected] · Website: nobleharvestkitchen.com